Theft

If your skis (or snowboard) rented at SilvrettaSports has been stolen, contact one of our shops immediately. We will assist you in completing the forms necessary for the theft report at the Ischgl police station. After presenting the police report to one of our shops, you will receive equal rental equipment without additional costs.

Loss

If you lose your skis (or snowboard) while using it in deep snow or during chair lift rides etc. and you are not able to recover it, please inform one of our shops immediately. Then you have to report the loss of your equipment to the police. After determining the facts of the use and presenting the police record, you will receive equal rental equipment without additional costs.

Breakage

In case of damage to your skis (or snowboard) due to fall, collision etc., come immediately to one of our shops and bring the damaged rental equipment with you. You will receive equal rental equipment without additional costs.

Important

Without the SilvrettaSports Insurance Package, the hirer will be charged the current value of the rental equipment in case of theft, loss or breakage.

The SilvrettaSports Insurance Package covers the costs in case of theft or loss only on presentation of a theft report or loss report. If the hirer does not present a theft report or loss report, the hirer will be charged the current value of the rental equipment.

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